Shipping

SHIPPING & DELIVERY

Welcome to the Nextron Mobile online store shipping and delivery terms and conditions.

Please read the terms and conditions below carefully before placing your order.

DELIVERY OF YOUR ORDER

EXPRESS & STANDARD SHIPPING TO AUSTRALIA  FOR ALL NEW CUSTOMER!

Please note international customers may incur customs fees and duties.

The following table does not include processing time. Refer to Processing your Order below for further details.

Region Standard Express
Melbourne metro, Sydney metro, Canberra metro, Brisbane metro,
Victoria regional and Adelaide metro
3-5 working days 1 working day
New South Wales regional, South Australia regional and Tasmania (excluding remote locations).
Perth metro,  Darwin, Alice Springs and Queensland regional (excluding Far North Queensland)
5-8 working days 2-3 working days
New South Wales (2890 – 2899) 9-26 working days 3-7 working days
Far North Queensland, Western Australia regional,
Northern Territory regional and Tasmania remote
7-18 working days 4-8 working days
Outside of Australia 9-26 working days N/A

DELIVERY CONDITIONS

  • Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
  • Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track
  • Please note that you will have to sign for your order.
  • If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
  • Please note that International orders cannot be delivered to Post Office boxes.
  • Please note that nail polish cannot be shipped internationally. You can find more details on the United Postal Union Convention website.

PROCESSING YOUR ORDER

All express orders placed by 10am will be processed and dispatched from our warehouse on the same day. All standard orders will be processed and dispatched from our warehouse within 1 to 3 working days. If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.

CUSTOMS FEES AND DUTIES

Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

RECEIVING YOUR ORDER

When you receive your order, please make sure all the right contents are in your parcel.

PROBLEMS WITH YOUR ORDER

We want you have the best online shopping experience, so if you have any problems with your order, please contact our online customer service team or visit our store.